Which of the following metrics is NOT critical for evaluating WMS performance?

The metric that is not critical for evaluating Warehouse Management System (WMS) performance is the number of warehouse locations. While having a suitable number of warehouse locations is important for logistical strategy and decision-making, it does not directly measure the efficiency or effectiveness of the WMS itself.

In contrast, order accuracy rates, shipping accuracy, and labor productivity are all metrics that provide direct insights into how well the WMS is functioning. Order accuracy rates reflect how often orders are fulfilled correctly, which is crucial for customer satisfaction and operational efficiency. Shipping accuracy measures the correctness of shipments, which is vital for maintaining trust with customers and minimizing returns. Labor productivity assesses how efficiently labor resources are utilized within the warehouse, impacting overall operational costs and throughput.

Therefore, while the number of warehouse locations can influence logistics and operational strategy, it does not serve as a direct measure of WMS performance.