What is meant by "last mile delivery" in logistics?

"Last mile delivery" refers specifically to the final leg of the delivery process, where goods are transported from a distribution center or logistics hub directly to the end consumer. This stage is crucial because it often represents the most complex and costly part of the entire supply chain. The goal of last mile delivery is to ensure that customers receive their products in a timely and efficient manner, which can significantly impact customer satisfaction.

The other options describe different aspects of logistics but do not capture the essence of last mile delivery. The first step in shipment processing refers to the initial phase of handling goods, which occurs before they reach the consumer. The transfer of goods to a retail location involves moving products to stores instead of customers' homes. Managing warehouse inventory focuses on the organization and control of stock within a warehouse, which is unrelated to the home delivery aspect encapsulated by last mile delivery.